Account

Why did my progress disappear?

Here is what to check, and what happens if the checks do not find it.




CHECK THESE FIRST

  1. Open Profile and make sure you are signed in with the same account you used before. If you have more than one, it is worth checking both.
  2. If the game offers you a choice of saved games, read the article on signing in before you choose, because the choice cannot be undone.
  3. Close the game completely and open it again.




SO IT DOES NOT HAPPEN AGAIN

Sign in, and sign in early. It is the one thing that protects everything else.

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